Refund and Return Policy & FAQ

Thank you for shopping at Pamela Wasabi Bakery !

We offer refunds within the first 10 days of your purchase, if 10 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds

  • We only offer refunds If the item you purchased is defective or damaged during shipping.

  • To complete your return, we require a receipt or proof of purchase.

  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges

We do not offer exchanges. You can ask for a refund or get credit for a future order. Send us an email at love@pamelawasabi.com.

Exempt Goods

The following are exempt from refunds:

  • Gift cards

FAQ

Q: Can you provide nutritional information?
A: I'm adamant about 
not displaying nutritional information or calorie content on my labels. Through my concept, I want to teach people to trust themselves, to become more responsible consumers, and to relate to food from a place of love and nourishment. To eat intuitively, respect your body, and live in harmony with nature is the message I convey. Baking and cooking with the purest form of ingredients is the way I chose to express my convictions.

Q: Can you ship birthday cakes or cheesecakes?
A: Not yet, but we are working on creating a solution. If you live in Miami, you can come to the bakery to pick up fragile or frozen items. 

 

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